Account Set Up
In order to use our Website to place an order, you will need to set up an account with us by selecting a username and password of your choice. Once established, you will be able to use that account for future purchases from us. To ensure that your username and password remain confidential, do not share them with anyone. We strive to keep the information we have on file for you accurate, and as such, you may update it at anytime by accessing your account through the “My Account” feature of the Website. If you ever have any trouble with your account, please contact us either by email ssinfo [at] seasonstudios [dot] com.
Information Collection and Use
We need to collect a certain amount of personal information from you in order to process your order, such as your name, email address, shipping address and credit card or other payment information. In order to reduce fraud, additional information, such as the billing address associated with the credit card used for the purchase, may be required. Information collected is used to process and follow up on orders, to communicate about the status of an order, to improve our services, products and Website, for marketing and other internal purposes, and to comply with any applicable laws. For example, we will disclose your credit card and other personal information with the merchant bank for authorization and approval. That process is protected by specialized security described below.
SEASONS STUDIOS PARTNERS is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. For example, we store the personally identifiable information you provide on computer servers with limited access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer encryption technology.
Aggregate tracking information
The server we use logs the Internet Protocol Address ("IP Address") of all site visitors, and the name of the page visited. An IP address is a number that is automatically assigned to your computer every time you connect to the Internet. Information from IP addresses is used for system administration, to examine overall traffic trends, troubleshooting, analysis, etc. We do not normally attempt to identify individual users through their IP addresses.
We make use of a standard feature of browser software called a “cookie.” Cookies are bits of electronic information that a website can transfer to a visitor's hard drive to help tailor and keep records of his or her visit to the site. Cookies allow website operators to better customize visits to the website to the visitor's individual preferences. Although most web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. The cookie itself does not tell us who you are, your email address or anything else personal. Even without accepting a cookie you can still access most of the features on this Website. If you wish to add items to your online shopping basket and place an order online, you will need to accept our Website's cookie.
If you agree to accept our Website's cookie, your browser will store a "session id" code for our online store. This cookie lets our Website link you to your shopping cart, which is stored on the server used for our Website. If you use any Website "log in" feature, you may additionally be asked to accept additional cookies that link you to your online account with us.
Personally Identifiable Information
SEASONS STUDIOS PARTNERS does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
* We provide the information to trusted parties who work on behalf of or with SEASONS STUDIOS PARTNERS, and we take steps to protect your information. These companies may use your personal information to help SEASONS STUDIOS PARTNERS fulfill orders, process credit card payments, evaluate the Website or communicate with you about offers from SEASONS STUDIOS PARTNERS. Such companies do not have any independent right to share this information. You may opt out of future marketing communications from SEASONS STUDIOS PARTNERS at any time by choosing the “opt out” feature on such communication, emailing us at ssinfo [at] seasonsstudios [dot] com, or writing to us at:
SEASONS STUDIOS PARTNERS
25 Mitchell Blvd, Suite 8
San Rafael, CA 94903
* We may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as fulfilling customer orders, sending SEASONS STUDIOS PARTNERS marketing communications, delivering packages, scheduling and performing installations, servicing products, maintaining our loyalty program, fulfilling subscription services, conducting research, analysis or administering surveys, sending regular mail and e-mail on behalf of SEASONS STUDIOS PARTNERS, or processing credit card payments.
* We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.
SEASONS STUDIOS PARTNERS
Attn: Customer Service
25 Mitchell Blvd, Suite 8
San Rafael, CA 94903
Use of this Website
If you use the Website, you are responsible for maintaining the confidentiality of the information you submit through “My Account” and the corresponding password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under “My Account” or password. We reserve the right to refuse service, terminate accounts and to remove or edit content submitted by you in the “My Account” area of the Site.
The Website design including any information, images, text, graphics, photos, logo, or any other material displayed or that can be downloaded from our website is the property of Seasons Studios Partners and is protected by copyright, trademark and other laws and may not be used, copied, modified, or duplicated without the prior consent of Seasons Studios Partners Any unauthorized use of any information or materials from this website may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. Seasons Studios Partners and its logo, names, and marks used or displayed on this website are registered and unregistered trademarks and service marks of Seasons Studios Partners. Nothing contained on this website grants or should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of our trademarks, names, marks or logos displayed on this website without the prior written permission by Seasons Studios Partners You may not use any of the Seasons Studios Partners trademarks or services marks in meta tags without Seasons Studios Partners’ prior explicit consent.
Seasons Studios Partners respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
Prices and Availability
Product features, specifications, design, prices and availability are subject to change at any time without notice. Dimensions and color choices are for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products; however, certain variations may occur depending on the clarity and consistency of varying computer systems that display these colors. We cannot guarantee that the colors of our products will be displayed accurately on your computer system. On occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to unavailability of product. You agree that we may cancel your order after you have received an Order Confirmation without penalty.
Shipping / Risk of Loss
When an order is placed, it will be shipped to an address specified in the order as long as that address is compliant with our shipping requirements. Please make sure that the Ship to address is correct and accurate when placing an order on this website. We are not responsible for lost items as a result of an incorrect address given at the time of order. The risk of loss and title for items purchased from this Website pass to you as soon as the items are delivered to the carrier. We make all reasonable efforts to carefully pack and ship your orders; however, you are responsible for purchasing any additional insurance for the value of the products exceeding the carrier's maximum limit, and for filing any claims for damaged or lost items directly to the carrier.
Orders placed through our Website require a complete Bill To, Ship To and payment before an order is processed. We do not hold stock or reserve items that are placed in the shopping cart. A purchase is not complete until the order is processed in the checkout, payment is received and authorized, and an acknowledgement has been sent. If an item is not available or backordered, we will notify you in a timely manner and your credit card will not be charged.
Please contact us immediately to address any problems you may have with your order. All returns require authorization. Authorizations will be issued for items that are in their original, unused condition within 14 days from shipment date for a refund, less shipping charges. No returns will be accepted without such an authorization. We will need your confirmation order number when returning an order. For returns, please be sure to send it in insured and traceable mail. We do not pay for return shipping charges. Your credit card will be debited for the refund within two to three weeks from our receipt of your authorized returned order, less any shipping charges. We do not guarantee refunds for used, lost or damaged items. To process your product returns, please contact us at: ssinfo [at] seasonstudios [dot] com
Wholesale and Custom Orders
Usage by Minors
This Website is not intended for or directed to persons who are minors (typically persons under the age of 18, depending on where you live). By registering with and using this website, purchasing products from us or providing us with any information, you represent to us that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) or, if you are under the legal age of consent, you have the express permission from your parent or guardian and that any information you provide to us is not inaccurate, deceptive or misleading. All purchases must be made either (i) by individuals who are not minors and who can legally enter into binding contracts (typically persons 18 years of age or older, depending on where you live), or (ii) by minors with the permission of a parent or guardian to purchase items on the Site.
This Website may contain links to other websites owned and operated by third parties. You agree that Seasons Studios Partners Is not responsible for the operation of or content located on or through any such website.
Disclaimer and limitation of liability
This Website, the products offered for sale on it and the transactions conducted through it are provided by Seasons Studios Partners on an "AS IS" basis. Seasons Studios Partners makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. To the full extent permissible by applicable law, Seasons Studios Partners disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy and system integration. This site may include inaccuracies, mistakes or typographical errors. Seasons Studios Partners does not warrant that the content will be uninterrupted or error free. You expressly agree that your access to, viewing of, browsing, visiting or use of the Website is at your sole risk.
To the maximum extent permitted by law, Seasons Studios Partners will not be liable for any damages of any kind arising from the use of this site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages. To the maximum extent permitted by applicable law, Seasons Studios Partners’ total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Seasons Studios Partners during the month immediately preceding the act allegedly giving rise to Seasons Studios Partners’ liability. The foregoing limitation of liability shall apply whether in an action at law, including but not limited to contract, negligence, or other tortious action; or an action in equity, even if an authorized representative of Seasons Studios Partners has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all Content, merchandise and services available through the Website.
This Website is created and controlled by Seasons Studios Partners in the State of California. As such, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.